1. 我们是谁
1. Who we are
本网站由梧越珠宝运营。注册/办公地址：中国（云南）自由贸易试验区德宏片区瑞丽市勐卯街道办事处金滇路359号5楼502室。统一社会信用代码：91533102MACPDE529M。隐私事务联系邮箱：shupanpanxia@gmail.com，电话：+86 15859264642。
This site is operated by Wuyue Jewelry. Office: Room 502, 5F, 359 Jindian Road, Mengmao Sub-district, Ruili, Dehong Area, China (Yunnan) Pilot Free Trade Zone. Unified Social Credit Code: 91533102MACPDE529M. Privacy contact: shupanpanxia@gmail.com, tel. +86 15859264642.
2. 我们收集哪些信息
2. Information we collect
您主动提供的：姓名、电话、微信、电子邮箱、收货或到访地址、留言内容、订单与定制需求、鉴定/回收照片与视频、支付凭证中与交易有关的信息。
自动收集的：IP 地址、浏览器类型、设备标识、访问时间、浏览页面、来源网址、粗略地理位置，以及 Cookie、像素和类似技术记录的点击、停留与转化事件。
来自第三方的：物流与支付服务商回传的运单/支付状态；若您通过 Facebook、Instagram 或 WhatsApp 与我们互动，Meta 可能按其政策向我们提供有限的互动数据（例如广告点击、主页私信所必要的标识）。
You give us: name, phone, WeChat, email, delivery or visit address, messages, order and custom briefs, appraisal photos/videos, and payment details needed to complete a sale.
We collect automatically: IP address, browser, device identifiers, time of visit, pages viewed, referrer, coarse location, and events stored by cookies, pixels and similar tools (clicks, dwell, conversions).
From others: shipment and payment status from carriers and processors. If you reach us via Facebook, Instagram or WhatsApp, Meta may share limited interaction data under its terms (for example ad clicks or identifiers needed to answer a Page message).
3. 我们如何使用信息
3. How we use information
用于：处理咨询、订单、定制、鉴定回收与加盟申请；核验 A 货与证书；客户服务与售后；安全与防欺诈；改进网站与货盘；在取得您同意或法律允许的范围内，向您发送货讯；投放、衡量和优化广告（包括 Meta 平台上的展示、再营销与转化统计）。我们不会把您的信息出售给数据掮客。
We use it to: handle enquiries, orders, custom work, buy-back and franchise; verify Type-A jadeite and lab papers; service and after-sales; security and fraud prevention; improve the site and stock; send product news where you consent or law allows; and to serve, measure and improve ads (including Meta impressions, remarketing and conversion). We do not sell your information to data brokers.
4. Cookie、像素与 Meta 广告
4. Cookies, pixels and Meta ads
我们使用必要 Cookie 维持登录与表单安全，并可能使用统计与广告 Cookie。为在 Facebook、Instagram 等 Meta 产品上投放企业广告、衡量广告效果并向可能感兴趣的用户展示相关内容，我们可能安装 Meta Pixel（Facebook 像素）、转化 API 或同类工具。这些工具会收集您在本站的浏览、加购/咨询、提交表单等事件，并与 Meta 共享，用于：广告投放与个性化、频次控制、效果报告、反欺诈与安全。
Meta 如何处理数据，请另见 Meta 的数据政策。您可在 Facebook 广告偏好、设备广告跟踪设置中限制个性化广告；也可通过浏览器拦截第三方 Cookie。关闭广告 Cookie 不会影响必要功能，但广告可能变得不那么相关。我们不会用像素收集政府身份证件号或完整银行卡号。
We use essential cookies for login and form security, and may use analytics and advertising cookies. To run business ads on Facebook, Instagram and other Meta products, measure results and show relevant content, we may install the Meta Pixel, Conversions API or similar tools. They record views, enquiry or form events on this site and share them with Meta for ad delivery and personalisation, frequency capping, reporting, and integrity/security.
Meta’s own data policy governs what Meta does next. You can limit personalised ads in Facebook Ad Preferences and your device settings, or block third-party cookies. Turning off ad cookies does not break checkout, but ads may be less relevant. We do not send government ID numbers or full card numbers through the pixel.
5. 我们如何共享信息
5. How we share information
仅在必要范围内共享给：物流与支付服务商、鉴定机构（代送检时）、云主机与邮件服务、广告与分析服务商（含 Meta Platforms, Inc. 及其关联公司）、法律要求的监管或司法机关。接收方只能按我们的指示或各自隐私政策处理。除上述情形或经您同意，我们不向无关第三方公开您的个人信息。
We share only as needed with: carriers and payment processors; gem labs (when we submit a stone for you); hosting and email vendors; advertising and analytics providers (including Meta Platforms, Inc. and affiliates); and authorities where the law requires. Recipients may use the data only on our instructions or under their own policies. We do not publish your personal information to unrelated parties without your consent.
6. 保存期限与安全
6. Retention and security
交易与发票信息按中国会计与税务法规保存；咨询与广告日志在实现目的所需期限内保存，到期删除或匿名化。我们采取访问控制、传输加密与最小权限等措施，但不能保证互联网传输绝对安全。如发生影响您权益的泄露，将依法告知并报告。
Invoices are kept as Chinese accounting and tax law requires. Enquiry and ad logs are kept only as long as needed, then deleted or anonymised. We use access control, encryption in transit and least privilege. No internet transmission is perfectly secure. If a breach affects your rights, we will notify as the law requires.
7. 您的权利
7. Your rights
您可要求查阅、更正、复制、删除您的个人信息，撤回营销同意，或限制、反对某些处理（法律另有规定的除外）。广告方面，您可在 Meta 账户中管理广告偏好，或向我们发送退订请求。行使权利请发邮件至 shupanpanxia@gmail.com，并说明与本站相关的联系方式以便核验。我们将在合理期限内答复。若您位于提供额外权利的司法辖区（例如访问/可携带/“请勿出售或分享”），请来信，我们将依法配合。
You may ask to access, correct, copy or delete your personal information, withdraw marketing consent, or limit certain processing unless the law says otherwise. For ads, use Meta Ad Preferences or email us to opt out. Write to shupanpanxia@gmail.com with a contact we can verify. We will reply in a reasonable time. If your jurisdiction adds rights (access, portability, “do not sell or share”), say so in the email and we will follow that law.
8. 未成年人
8. Children
本站面向成人珠宝交易，不面向 14 周岁以下未成年人，也不故意收集其个人信息。若您认为我们误收了儿童信息，请立即联系删除。我们不会将儿童数据用于 Meta 广告定向。
This site is for adult jewellery trade. It is not directed at children under 14, and we do not knowingly collect their data. If you believe we have, contact us to delete it. We do not use children’s data to target Meta ads.
9. 跨境与政策更新
9. Transfers and updates
使用 Meta、云服务或国际物流时，您的信息可能被传输到中国境外并按当地法律处理。我们将在法律要求时采取合同条款等保护措施。政策更新后，我们会在本页公布新日期；重大变更将通过网站提示或邮件通知。继续使用即视为了解更新后的政策。
If we use Meta, cloud hosts or international shipping, data may leave China and be processed under local law. Where required we use contracts and similar safeguards. We will post a new date on this page when the Policy changes; material changes may also be emailed or shown on the site. Keeping using the site after that date means you have seen the update.
10. 如何联系我们
10. How to contact us
隐私与数据请求：shupanpanxia@gmail.com；电话 +86 15859264642（24 小时）。书面函件寄至上述瑞丽地址 5 楼 502 室。完整联系方式见 联系我们。
Privacy requests: shupanpanxia@gmail.com; tel. +86 15859264642 (24 hours). Post: Room 502, 5F, address above. Full details: Contact Us.
